We will do everything we can do cancel an order if requested. Please call 831-786-7000, use the contact email on the order receipt, or use our contact page and provide as much detail as you can (order #, name, time of order, etc.) so we can attempt to stop it. Once an item has shipped we do not have the ability to cancel.
FAQs
- Are our products available in grocery stores?
- Do you ship to Alaska and Hawaii?
- Can I cancel an order?
- Why do we choose to use palm oil?
- What is the 7 digit number by the Best By date? (Julian Code)
- Why does our dark chocolate say “contains milk?”
- What are the available payment methods?
- Do you have a return policy?
- How do I contact Customer Service to ask questions and/or place or adjust orders?
- What is our seasonal shipping policy?